366bt Privacy Policy

This Privacy Policy ("Policy") applies between the organization operating the 366bt platform and its users. By accessing 366bt or using its services, you are considered to have accepted the terms of this Policy. The purpose of this Policy is to give you a complete and transparent understanding of how information collected through our platform is used.

We place the highest importance on the digital security and privacy of users in Bangladesh. Your personal information will never be sold or disclosed to third parties without authorization.

What Information We Collect

We collect various types of information during registration and use of the 366bt platform. The main purpose of collecting this information is to provide you with a safe, transparent, and personalized experience.

1.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — for users aged 21 and above only)
• Email address
• National ID number or passport number (for KYC verification)
• Residential address

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and times

1.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Cookie and session data
• Activity logs on the platform
• Login time and location (approximate)

1.4 Gaming Activity Information

• Play history and preferences
• Bonus usage records
• Bet amounts and results
• VIP level and points information

How Collected Information Is Used

Information collected by 366bt is used only for specific purposes. We process your information for the following reasons:

• Account Management: For registration verification, login security, account settings management, and account recovery assistance.
• Financial Transaction Processing: Your financial information is used to process deposits, withdrawals, and bonus distributions.
• Identity Verification (KYC): KYC verification is carried out to prevent fraud and meet regulatory requirements.
• Customer Support: Assisting you in resolving issues through 24/7 live chat support.
• Security Monitoring: Detecting irregular activity, preventing fraudulent transactions, and ensuring the security of the platform.
• Responsible Gaming: Monitoring your gaming habits to help enforce responsible gaming policies.
• Personalized Experience: Providing relevant promotional offers and game recommendations based on your preferences.
• Analysis and Improvement: Statistical analysis to improve platform performance, user experience, and service quality.

Cookies and Tracking Technologies

The 366bt platform uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the functionality of the platform.

3.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform — login sessions, security tokens, preference storage.
• Performance Cookies: Analyze user behavior to improve the speed and performance of the platform.
• Functionality Cookies: Store your language preferences, display settings, and personal preferences.

3.2 Cookie Controls

Most modern browsers allow you to block or delete cookies. Please note that disabling essential cookies may cause some important features of the platform to not work correctly. To change cookie settings, go to the settings section of your browser.

Sharing Information with Third Parties

366bt never sells your personal information to third parties for commercial purposes. However, some information may be shared in the following limited circumstances:

• Payment Processors: Financial information required for processing bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment provider.
• Technology Service Providers: With contracted technology partners for platform infrastructure, security, and analytics services.
• Legal Obligations: With law enforcement agencies under court orders, legal investigations, or requests from regulatory authorities.
• Fraud Prevention: With security specialists to detect and prevent unlawful activity.

How We Keep Your Information Secure

The 366bt platform uses industry-standard security measures to protect your personal and financial information. Our security infrastructure is regularly reviewed and updated.

5.1 Technical Safeguards

• SSL (Secure Socket Layer) encryption — all data transmission is encrypted
• 256-bit encryption technology
• Firewall and intrusion detection system
• Two-Factor Authentication
• Regular security audits

5.2 Administrative Safeguards

• Access to personal information restricted to authorized staff only
• Regular privacy training for staff
• Rapid response plan in the event of a data breach
• Verification of third-party partners' security standards

5.3 Steps Taken in the Event of a Data Breach

If a data breach occurs, we will notify affected users as quickly as possible and take the necessary steps to minimize harm.

User Rights in Data Protection

As a user of the 366bt platform, you have the following rights:

• Right to Know: You have the right to ask what information we are storing about you.
• Right to Correction: If there is any error in your stored information, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your personal information be deleted, though this may not be possible where legal or regulatory obligations apply.
• Right to Object to Processing: You can object to your information being used for marketing or profiling purposes.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: You can withdraw your consent at any time, though this will not affect prior processing.

How Long We Keep Your Information

366bt retains different types of information for different periods. Legal requirements, business purposes, and user convenience are considered when determining retention periods:

• Account Information: For as long as the account is active and for a minimum of 5 years after closure.
• Financial Transaction Records: A minimum of 5 to 7 years in accordance with legal obligations.
• KYC Documents: After account closure, in accordance with regulatory requirements.
• Gaming Activity Logs: For the period required for responsible gaming monitoring and dispute resolution.
• Customer Support Records: 2 years from the date of last contact.
• Cookie and Session Data: Deleted at the end of a session or after a maximum of 12 months.

After the above periods, information is securely deleted or anonymized so that no individual's identity is revealed.

Privacy of Children and Adolescents

The 366bt platform is strictly for users aged 21 and above. We do not intentionally collect personal information from anyone under the age of 21.

• Age verification is mandatory at the time of registration.
• In cases of doubt, age is re-verified through KYC documents.
• If a minor's information is collected by mistake, it will be deleted immediately and the account will be closed.
• If a minor's account is discovered, the parent or legal guardian will be notified.

About Privacy Policy Updates

366bt reserves the right to change or update this Privacy Policy at any time. If changes are made to the Policy, we will inform users in the following ways:

• A notice will be published on the platform's homepage.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this Policy will be changed.
• For significant changes, your consent will be confirmed at the time of login.

If you continue to use the platform after the changes, you will be considered to have accepted the new Policy. If you do not agree to the changes, please stop using the platform and contact support to close your account.